BMR Mechanical LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bmrmechanical.com (“Site”) or use our HVAC services. By using our Site or services, you consent to the practices described in this Policy.
We may collect the following types of information:
Personal Information: Name, address, email, phone number, and payment details when you request services, submit forms, or contact us.
Service Information: Property type, service requests, maintenance records, and customer communications.
Technical Data: IP address, browser type, device identifiers, pages visited, and other analytics collected via cookies or tracking technologies.
AI Interaction Data: Questions, responses, and information you provide when interacting with our AI tools or chatbots.
We may use your information to:
Provide, schedule, and manage HVAC services.
Respond to inquiries and service requests.
Send appointment reminders, invoices, and service updates.
Improve our Site, services, and customer experience.
Comply with legal requirements and resolve disputes.
For AI interactions, to improve automated systems and user experience.
Our Site may provide automated responses generated by artificial intelligence (“AI”) tools. These responses are for general informational purposes only and may be inaccurate, incomplete, or outdated.
You acknowledge that:
AI responses are not a substitute for professional HVAC advice.
Any critical or service-related inquiries must be confirmed directly with a qualified BMR Mechanical representative.
BMR Mechanical is not liable for decisions made based on AI-generated or automated responses.
We do not sell your personal information. We may share your information only:
With employees, contractors, and service providers to perform services.
With payment processors for billing purposes.
As required by law, regulation, or legal process.
To protect the rights, property, and safety of BMR Mechanical, our customers, and others.
We use industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
We use cookies and similar tracking tools to improve website functionality and analyze traffic. You may adjust your browser settings to block cookies, but some features may not function properly.
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we have collected about you.
To exercise these rights, contact us at [email protected].
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
Our Site and services are not intended for children under 13. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent version. Continued use of our Site or services after changes are posted constitutes your acceptance of the updated Policy.
BMR Mechanical LLC
Email: [email protected]
Phone: 352-222-2119